Question? 疑问?

  1. How many days for delivery of my orders?

    Delivery normally will take 1-7 working days. You may email to us if you still unable to receive the items within the delivery periods so that our customer service representative will help you to check with the courier service.

  2. Do you keep my credit card details?
    Your security is important to us and we take it very seriously. Every credit card transaction occurs within a secure environment. We do not retain your credit card information after your order is completed. It is submitted directly to our banks via IPAY88.

  3. What should I do if I have charged with wrong amount in my order?

    If you found that wrong amount has been charged in your order, please contact us via www. and we will assist you to resolve the problem as soon as possible.

  4. Which credit cards are accepted for payment?

    EVERY MORNING SDN. BHD. accepts all VISA and MASTERCARD, both credit and debit. All your credit card information is protected by means of industry – leading encryption standards.
    Please note that additional charges may be incurred if you are using a non-Malaysian issued card due to Foreign Exchange.
    EVERY MORNING SDN. BHD.接受所有VISA和MASTERCARD。您的信用卡将受到银行加密标准的保护。

  5. How can I know if my payment was successful or fail?

    You will be notified via SMS and email within 24 hours upon completion of order confirmation.
    Please be aware of your Bank reconciliation schedule as this might have impact on your payment (payment cannot be performed during bank reconciliation time).
    Bank reconciliation time only affect payment method via Online Banking and will happen at around 11:30pm to 01:30am depending on your bank.
    Below are the time of bank’s reconciliation time:

    MAYBANK  (12:00am – 12:30am)
    CIMBClicks (11:45pm – 12:15am)
    RHB (12:00am – 12:30am)
    Hong Leong Bank (11:30pm – 01:00pm)
    Public Bank (12:00am – 01:00am)
    Bank Islam (12:00am – 01:00am)
    银行对帐时间仅会影响通过网上银行的付款方式,具体时间视您的银行而定,大约在11:30 pm至01:30 am之间。


    MAYBANK  (12:00am – 12:30am)
    CIMBClicks (11:45pm – 12:15am)
    RHB (12:00am – 12:30am)
    Hong Leong Bank (11:30pm – 01:00pm)
    Public Bank (12:00am – 01:00am)
    Bank Islam (12:00am – 01:00am)


  6. What are the shipping fees/rates?

    We do offer FREE SHIPPING for all the products within West Malaysia only (excluded with East Malaysia)..
    For oversea customers, you may email us at in order to get the shipping rates for the items that you have chosen.

  7. Failed to track my order. What I need to do?

    If you are unable to track your package on the order tracking page, please contact us at with your order number and the item’s details. We will assist you to resolve the issue with immediate action.